Status LED issues

Use the information in the following table to help you troubleshoot downconverter status LED issues.

Table 1. Downconverter LED troubleshooting
Symptom Possible cause Actions
Status LED is off. No comms data from receiver.
  • Check the coaxial cable is properly connected to the downconverter.
No DC voltage on the receiver’s BNC port.
  • Check coaxial cable has DC voltage.
  • If not, verify that the receiver port bias power has been enabled and verify that the downconverter is connected to the correct receiver port.
Faulty coaxial cable.
  • Check the coaxial cable is functional.
  • If faulty, replace the coaxial cable and recheck the signal at the receiver.
Faulty downconverter.
  • Replace the downconverter.
  • If the new downconverter works, call Technical Support.
Status LED is red. A faulty transmitter unit if one is connected to the downconverter.
  • Disconnect the data transmitter (if present).
  • If the LED is now green, replace the data transmitter.
  • If the LED is still red, call Technical Support.