Troubleshooting

Symptom Possible cause Actions
Decode LED is red Decoder is not decoding the video
  • Check if VyuSync decoder is detecting the applied video format, bit rate in Status.
No video from the transmitter.
  • Check the transmitters video settings and connection to the camera.
ASI LED is red No ASI stream to the decoder.
  • Check ASI connection between the VyuSync decoder and the Real Freedom Receiver.
No telemetry data No telemetry data over the ethernet
  • In VyuSync decoder, make sure telemetry PID is in the transport stream.
  • Check settings in the transmitter and make sure it is embedding the telemetry stream.
No video in dual monitor Monitor output configuration is disabled.
  • In the respective decoder configuration, select 03 Video, navigate to 04 Monitor Output, and enable 01 Monitor Dual HEVC.