Camera transmitter issues

The following table contains information to help you troubleshoot camera transmitter issues.

Table 1. Troubleshooting camera transmitter issues
Symptom Possible cause Actions
No remote control from receiver. Incorrect configuration or no control data sent.
  • Check the receiver is correctly configured and connected to the RCP.
  • Remote control is only possible when data is active, and the receiver is properly coded and connected to the client RCP.
Connection error. Frequency settings do not match.
  • Verify that the frequency settings on the receiver and transmitter match.
  • You can link the receive and transmit frequency to keep them at the same value. If you then change the receive or transmit frequency, the remote transmitter frequency or receive frequency automatically changes to the same value.
Dark screen/display on the camera back transmitter. The display has ‘timed out’.
  • Touch all four quadrants of the screen within one second; trace a U or X pattern on the display to wake. You can disable the screen timeout from the camera back transmitter’s Settings page.
  • The screen backlight is set too low. Adjust the screen backlight from the camera back transmitter’s Settings page.