IP connection issues

The following table contains information to help you troubleshoot IP connection issues.

Table 1. Troubleshooting IP connection issues
Symptom Possible cause Actions
No IP connection. IP configuration or setup issues.
  • Verify the IP address assigned to the RCP. A Sony RCP requires that the Target Address be set to RX IP. A GV OCP requires that the subnet and camera number must match between the OCP and Real Freedom Receiver camera number.
  • Verify the IP address is in the same subnet as the IP address and subnet on the receiver.
  • If using a Sony RCP, the switch must supply Power Over Ethernet (POE).